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The Monetary Authority of Singapore (MAS) has imposed a six-month moratorium on DBS Bank, the largest bank in the Republic, from making non-essential modifications to its IT systems. The directive came in response to a series of service disruptions that occurred throughout the year, notably on March 29, May 5, September 26, October 14 and 20. The disruption on October 14 was particularly severe, causing a 12-hour outage that affected digital services and ATMs.
The MAS order is intended to ensure that DBS Bank dedicates resources to improving its technology risk management systems and controls. During this half-year period, DBS is only permitted to implement IT changes related to security, regulatory compliance, and risk management. The bank is also prohibited from reducing its branch and ATM operations. Furthermore, MAS will not provide approval for any new business acquisitions by DBS during this time.
This decision follows an independent third-party review commissioned by MAS in April 2023. As a result of the review’s findings, DBS Bank is implementing a technology resiliency roadmap to address identified weaknesses in system resilience, incident management, change management, and technology risk governance and oversight.
MAS will assess DBS Bank’s progress at the end of the six-month period and may alter or extend the measures based on the results. In the meantime, MAS will maintain a multiplier of 1.8 times on DBS Bank’s risk-weighted assets for operational risk. This was imposed following incidents in March and May 2023.
In response to the service disruptions in May 2023, MAS levied an additional capital requirement of SGD1.6 billion ($1.19 billion) on DBS Bank. This was in addition to a previous requirement from February 2022, resulting in total additional regulatory capital of SGD1.6 billion. As a result, the additional capital requirement became a multiplier of 1.8 times on its risk-weighted assets for operational risk, an increase from the 1.5 times applied after a November 2021 disruption.
The implementation of structural changes to enhance resilience, as per the technology resiliency roadmap, is expected to take up to two years. If further disruptions occur during this time, MAS expects DBS Bank to ensure swift service recovery and clear communication with customers.
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InvestingPro’s real-time data indicates that DBS Bank, despite the ongoing restrictions imposed by MAS, has shown a promising revenue growth of 32.56% over the last twelve months as of Q2 2023. The bank’s market cap stands at a robust 62.13B USD, with a low P/E ratio of 8.79, suggesting that the stock may be undervalued relative to its earnings potential.
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